Frequently Asked Questions

Yes, in many cases. Unlike bank transactions, crypto transactions are irreversible. However, we can trace stolen funds on the blockchain. If the scammer moves funds to a real exchange like Binance, Coinbase, or Kraken, we can work with that exchange to freeze and recover your assets. Success depends on speed and whether the scammer uses mixers. Contact us for a free assessment of your specific case.

We can trace and recover most major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USDT (ERC-20, TRC-20, BEP-20), USDC, BNB (BSC), Solana (SOL), XRP, Dogecoin (DOGE), and most ERC-20, BEP-20, and SPL tokens. We support all major blockchains including Bitcoin, Ethereum, BSC, TRON, Solana, Polygon, Avalanche, Arbitrum, and Optimism.

Simple cases: 2 to 5 days. Complex cases involving multiple wallets, cross-chain bridges, or mixers: 1 to 2 weeks. The $99 case evaluation takes 1 to 3 business days. We provide regular updates throughout the process. The timeline depends on factors like scammer behavior, exchange cooperation, and blockchain conditions.

Our average success rate is 95% across all cases. Success depends on multiple factors including how quickly you report the scam, whether the scammer moved funds to exchanges, and whether mixers or privacy tools were used. We provide an honest assessment during your free initial consultation. If we tell you your case is recoverable, we have good reason to believe that.

The first step is to contact us for a free initial assessment. We will review your case details, ask a few questions about the scam type, amount lost, and timeline. We will tell you if your case has a realistic chance of recovery – at no charge and no obligation. If your case is viable, we will recommend purchasing the $99 case evaluation for full forensic analysis.

During the $99 case evaluation, we perform deep blockchain forensic analysis. We trace your stolen funds on the blockchain, identify scammer wallets, and check if the funds reached any real exchange. You receive a detailed report within 3-7 business days including transaction paths, wallet addresses, and our assessment of recovery viability. This fee is 100% refundable if your case is unrecoverable.

Never. We will never ask for your private keys or seed phrase. Legitimate crypto recovery only requires transaction hashes (TXIDs) and wallet addresses. If anyone asks for your seed phrase, they are a scammer. Stop communication immediately. We operate with signed legal contracts and never request sensitive access to your wallets.

We need the transaction hash (TXID) of your stolen funds, your wallet address, the scammer’s wallet address (if known), the name of the scam platform or website (if any), and the approximate date and time of the transaction. Screenshots of conversations with scammers are also helpful. Don’t worry if you don’t have all of this – contact us anyway and we will guide you.

We charge a $99 case evaluation fee to perform blockchain forensic analysis and determine if recovery is possible. This fee is 100% refundable if your case is unrecoverable. If we proceed with full recovery, we charge a success fee of 20% of the recovered funds. You pay nothing upfront for recovery work. No recovery, no fee. The $99 is credited toward your first 5% of recovered funds if we proceed.

Yes. If we determine your case is unrecoverable, we refund 100% of the $99 evaluation fee. If we proceed with full recovery, the $99 is credited toward your first 5% of recovered funds. The only time the fee is non-refundable is after we have completed the forensic analysis and delivered your detailed report, even if you choose not to proceed with full recovery.

No. There are no hidden fees, no hourly rates, and no administrative charges. You only pay the $99 case evaluation fee and, if successful, the 20% success fee on recovered funds. Everything is clearly outlined in our legal contract before any work begins. We believe in complete transparency.

Yes. We sign a confidentiality agreement (NDA) before any work begins. All file transfers use PGP encryption. Your personal information and case details are never shared with third parties without your consent. We take your privacy extremely seriously and comply with all applicable privacy laws.

Yes, when appropriate. We coordinate with law enforcement agencies for cases that require legal action. We can provide detailed forensic reports suitable for law enforcement and court proceedings. However, we always prioritize working directly with exchanges to freeze and recover funds, which is often faster than legal proceedings.

Mixers make recovery very difficult but not always impossible. We have successfully traced funds through mixers in some cases. Success depends on the mixer type, the amount involved, and whether the scammer made mistakes. Contact us for a free assessment. We will tell you honestly if your case has a realistic chance.

Yes, crypto recovery is completely legal. Blockchain transactions are public records. Tracing funds and working with exchanges to freeze stolen assets is a legitimate practice. We operate with signed legal contracts, comply with all applicable laws, and work within legal frameworks. We never engage in hacking or unauthorized access to wallets.

No legitimate recovery service can guarantee recovery. Blockchain transactions are irreversible and multiple factors outside our control affect outcomes. However, we have a high success rate (85% average) and we only charge if we succeed. Our “No Recovery, No Fee” policy ensures our incentives are aligned with yours. If we tell you your case is likely recoverable, we have good reason to believe that.

Getting started is simple. First, contact us for a free initial assessment – just fill out the form on our contact page or book a free consultation. We will review your case at no charge. If your case is viable, you can purchase the $99 case evaluation. Once purchased, we assign a forensic analyst to your case and begin blockchain tracing. You receive a detailed report within 3-7 business days.